Check your paper supply for a paper jam. If that doesnt work, power off the terminal and restart.
If this does not resolve your problem, please call E-Chex Customer Service at 877-888-CHEX.
If you didn't obtain the information you need, let us know! Click here to send us an email and receive a response within 24 hours, or for more critical items you can reach our Customer Service department toll-free at 877-888-CHEX.
